We pick all orders in the order they come in. We guarantee we will ship within 3 working days of receiving your paid order (but it’s often a lot sooner than that). This includes orders with general die-cutting and printing. If we have a special order that’s going to take longer than that we’ll certainly let you know.
If you need your order more urgently, it’s best to let us know in the comments section when placing your order. Although we don’t charge extra for urgent prioritisation, please keep in mind you ‘bump’ other customer’s orders when we prioritise yours. We do ask you to make these requests only for genuinely urgent circumstances.
Note: Orders placed after 11.45am WST cannot be shipped the same day due to our freight pick up times.