If there is a problem with my order, will I need to return it to Peterkin?

It depends. Sometimes it might not be worth it by the time we pay for shipping etc. Please submit a request ticket and we’ll let you know what we’ve decided, and if the goods are to be returned to us we’ll either provide you:

  1. A return shipping bag. We’ll include it with the products we’ll be sending you as replacement, together with instructions on what to do next.
  2. A return shipping label. Please print this out and stick it to the box containing the goods for return. We’ll let you know when the pickup will be scheduled.
Have more questions? Submit a request

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