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  1. Peterkin Help Centre
  2. GENERAL ENQUIRIES

GENERAL ENQUIRIES

FAQ

  • How long is the turnaround time for printing?
  • Do you have a shop front or physical store?
  • Can I edit my order?
  • I need my order ASAP, what can I do?
  • How much does shipping cost?
  • Can I order samples?
See all 7 articles

Account, Password, and Signing In

  • Can I get a copy of a Tax Invoice?
  • Do I need a login for the Peterkin website?
  • How do I set up a login with Peterkin?
  • What is my login?
  • How do I update my details?
  • How do I change my password?
See all 10 articles

Ordering

  • How do I order digital printing?
  • What stocks that could be in my swatch book are no longer available (discontinued)?
  • Tell me about the Paper Swatch?
  • Do you take phone orders?
  • Can I add to my order?
  • Can I cancel my order?
See all 7 articles

Shipping

  • How much does shipping cost?
  • How much is international shipping?
  • What countries do you ship to?
  • How long does it take for Shipping?
  • What does Authority to Leave mean for my delivery?
  • I’ve just placed my order but I need to change the shipping address, can I do that?
See all 10 articles

Returns

  • My order has arrived damaged, what do I do?
  • My order has arrived but something is missing…
  • I have ordered the wrong product… What’s your return policy?
  • If there is a problem with my order, will I need to return it to Peterkin?

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